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We offer a dedicated training service, providing customised training to suit your requirements.

Individual hands-on training

Each user is taken through the process of performing common tasks and we answer their questions on a one-to-one basis. Although this is potentially the more expensive method, it can prove to be the most effective.

Hands-on classroom style instructor-led training

Users are shown how the software works and how to perform common tasks, with users performing the tasks themselves in a classroom setting. Each user has a computer on which to practice. Using this method, larger numbers of users can be accommodated together.


A trainer shows users how the software works and how to perform common tasks in a live demonstration.

Bespoke training

End-user training is more effective and memorable if it is tailored to the specific way your College uses the software.  We use a copy of the live College data to create a training course specific for your users and your data is used in the training sessions. Having discussed the College specific requirement prior to writing the course, training would cover:

  • Overview of the day-to-day use of the software
  • Specific Tasks the user will complete with the software
  • Common problems users may encounter
  • Q & A throughout training