We offer a dedicated training service, providing customised training to suit your requirements.
Individual hands-on training
Each user is taken through the process of performing common tasks and we answer their questions on a one-to-one basis. Although this is potentially the more expensive method, it can prove to be the most effective.
Hands-on classroom style instructor-led training
Users are shown how the software works and how to perform common tasks, with users performing the tasks themselves in a classroom setting. Each user has a computer on which to practice. Using this method, larger numbers of users can be accommodated together.
A trainer shows users how the software works and how to perform common tasks in a live demonstration.
End-user training is more effective and memorable if it is tailored to the specific way your College uses the software. We use a copy of the live College data to create a training course specific for your users and your data is used in the training sessions. Having discussed the College specific requirement prior to writing the course, training would cover:
- Overview of the day-to-day use of the software
- Specific Tasks the user will complete with the software
- Common problems users may encounter
- Q & A throughout training